FAQs

1. How do I personalize my Goodies

You can customize your item using our easy-to-use design tool. Simply upload your image, add text, choose colors, and preview your design before placing an order.

2. What type of Goodies do you offer?

We offer a variety of mugs, including classic ceramic mugs, color-changing mugs, travel mugs, and more. Each mug is made with high-quality materials to ensure durability and vibrant prints.

3. Is the print on the mug dishwasher and microwave safe?

Yes! Our printed mugs are both dishwasher and microwave safe, ensuring long-lasting designs that won’t fade or peel over time.

4. How long does it take to process and ship my order?

Processing typically takes 7-10 business days, and shipping times vary based on your location. You will receive a tracking number once your order is shipped.

5. Do you offer bulk orders or discounts for businesses?

Yes! We offer discounts for bulk or corporate orders. Please contact us for special pricing and customization options.

6. Can I use my own design or logo?

Absolutely! You can upload your own artwork, photos, or company logo. Just make sure the image is high resolution for the best print quality.

7. What happens if my Item arrives damaged?

We take great care in packaging, but if your mug arrives broken or defective, please contact us within 2 days with a photo of the damage, and we’ll send a replacement or offer a refund.

8. Can I return or exchange a custom Item ?

Since each item is made to order, we typically do not accept returns unless there is a defect or error on our part. If you have any concerns, reach out to our support team.

9. What file formats do you accept for custom designs?

We accept JPEG, PNG, and PDF files. For the best results, we recommend a resolution of at least 300 DPI.

10. Do you ship internationally?

Yes, we offer worldwide shipping! Shipping costs and delivery times vary based on the destination. You can check estimated shipping rates at checkout.